Privacy Policy

Excellgen, Inc. ("Excellgen," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Excellgen.com and related webpages that link to this policy (collectively, the "Site").

This Privacy Policy complies with applicable privacy laws, including the General Data Protection Regulation (GDPR), UK GDPR, and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

1. Information We Collect

Information You Provide Directly

  • Name
  • Company / Organization
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed via secure third-party payment processors)
  • Resume or employment information (if applying for employment)

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and clickstream data
  • Date and time of visit
  • Referring website
  • Cookies and similar tracking technologies

2. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

You may control cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

Where required by law (including the EU and UK), we request your consent before placing non-essential cookies.

3. How We Use Your Information

  • Process and fulfill orders
  • Communicate regarding orders, shipments, and account matters
  • Provide customer support
  • Improve website functionality and user experience
  • Send marketing communications (where permitted by law)
  • Comply with legal obligations
  • Prevent fraud and protect site security

We process personal data under one or more lawful bases, including consent, contract performance, legitimate interests, and legal compliance.

4. How We Share Information

We do not sell personal information.

We may share personal information with:

  • Payment processors
  • Shipping carriers (e.g., FedEx, UPS)
  • IT and hosting providers
  • Professional advisors
  • Government authorities where required by law

In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the business transaction.

5. International Data Transfers

Excellgen operates in the United States. If you access our Site from outside the United States, your information may be transferred to and processed in the United States.

Where required by applicable law, we implement appropriate safeguards for cross-border transfers.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Privacy Rights

For California Residents (CCPA/CPRA):

  • Right to know what personal information we collect
  • Right to request deletion
  • Right to correct inaccurate data
  • Right to opt-out of sale or sharing (we do not sell data)
  • Right to non-discrimination for exercising rights

For EU/UK Residents (GDPR):

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

To exercise any privacy rights, contact us at: crm@excellgen.com

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted transmission (HTTPS/SSL), secure hosting environments, and access controls.

However, no system can guarantee absolute security.

9. Children's Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Excellgen, Inc.
Email: crm@excellgen.com

Effective Date: February 21, 2026